Service

Customer Service Based on Choice

Personalized customer service has always been a hallmark of Clinical Reference Laboratory. Our focus is on giving our customers the most choice in their service experience with CRL.

Choice simply means meeting operational needs in whatever form preferred by our clients. Although we have invested heavily in technologies to make our service more efficient and more effective, we are still committed to a personal customer service approach.

Your inquiry or service will be handled in whatever manner best fits your needs. That includes a real voice on the end of the phone and a pleasant "thank you" along the way.

Have a customer service need? Contact our Insurance Services customer service department, or one of the individuals listed below:

Email:insuranceCS@crlcorp.com
Phone: 800-882-1922
Fax: 913-492-8880

Darryl Williams - Customer Service Supervisor
williamsd@crlcorp.com

Linda Rohrer - Insurance Support Coordinator
rohrerl@crlcorp.com

Iliana Lopez - Insurance Services Director
lopezi@crlcorp.com

CRL is a registered trademark of Clinical Reference Laboratory, Inc.